LOSS PROTECTION
Water or Sewer Emergency? We're on Call 24/7.
If you are experiencing any of the following, call us immediately:
No water | Low Pressure | Water/Sewer Main Break | Severe Leak
Water or Sewer Emergency? We're on Call 24/7.
If you are experiencing any of the following, call us immediately:
No water | Low Pressure | Water/Sewer Main Break | Severe Leak
LOSS PROTECTION
Piedmont Water Company offers residential plans to protect against high water bills when there is a break or leak in a home's plumbing or irrigation system.
Water Leaks
Covers eligible residential water leaks
Three Tiers of Protection Available
Provides peace of mind
Easy Claim Form
Submit claim form online
WHAT YOU GET
Protection from high bills due to eligible leaks in internal or external water lines
Water Leak Protection Plan - 2026 Plan Update
Three tiers are available: Bronze, Silver, or Gold. The Silver plan is automatically added to each customer's account and is currently $5.50 per month. Here are the key details of the plan:
- Protects you from high bills due to eligible leaks in internal or external water lines in residential properties, as defined in the service contract.
- Does not cover cost of repairing any leaks, that is the responsibility of the property owner.
- Add, Change, or Decline coverage using the online form below.
- For full terms and conditions, see the Residential Service Contract.
Have a claim?
If you have a leak and are eligible to make a claim, please complete the Loss Protection Claim Form. This form can be filled out manually, or with the Adobe Acrobat Reader program for your convenience.
Leak Information
If you think you have a leak, please visit our Leak Information page.