Mon–Fri 8:30-4:30

Water Emergencies 24/7



Billing & Online Access

Make a Payment

Piedmont Water offers several convenient payment options

Pay online

Sign in to your account to pay by credit card online.

Scroll down for more info

Automatic Bill Pay

Avoid late fees and never have to search for a stamp to mail in your monthly check.

Enroll in bank drafting in one of two ways:

1. Complete and return the Enrollment Form 

2. Sign in to the Customer Portal and sign up for automatic bill pay


Pay by Phone

To pay by phone with a credit card, have a recent billing statement with you and call 770-250-3198

Please note: if your account is past due, the full past due balance is the minimum payment amount the system will accept

Mail a Check

Send bill payments by mail to:

Piedmont Water
P.O. Box 105037
Atlanta, Georgia 30348-5037

Online Access

Manage your Account Online with the Piedmont Water Customer Portal

Manage Your Account Online

  • View your current bill
  • Update your mailing address
  • See usage and payment history
  • Make a payment by Credit Card or Debit Card
  • Sign-up to get your bill notice via email
  • Setup autopay by Bank Draft or recurring Credit Card
  • Manage your contact information

Create Online Access

To access the Customer Portal, first register your account. You will need the following information to register:

    • Recent statement
    • Email Address
    • Create a User ID
    • Create a Password

Click Here for Registration Instructions

Billing Forms & Policies

Bank Draft Enrollment Form

Guide to your Monthly Statement

Utility Rules & Procedures

Disconnect Policy