ABOUT PIEDMONT WATER
Piedmont Water Company is proud to be part of the Shaifer Companies family of businesses. Across all companies in our organization, we share a commitment to core values that guide how we serve our communities, invest in infrastructure, and care for our customers. What truly sets us apart is our remarkable team of dedicated professionals who believe in service above all else, doing the right thing, and treating every customer and community with respect.
OUR MISSION
The Mission of Piedmont Water Company is to design, construct, own and operate water and wastewater systems and related facilities. Our products and services will be of the highest quality, and our customers will consider us to be the standard against which other utility companies and contractors are to be measured.
WE PLEDGE TO
Provide an excellent working environment for Piedmont Water Company employees.
Conduct ourselves in a professional manner, earning the respect of our clients.
Surpass our customers’ expectations.
Be a good citizen and contributor to the communities in which we do business.
HISTORY
Established in 1992, Piedmont Water Company has become one of the largest providers of water and sewer system solutions in the Southeast. Our phenomenal growth is due to our experience, passion, versatility and the quality of our workforce in meeting and exceeding our clients’ expectations. Piedmont Water now owns approximately 74 permitted public water systems and sewer systems, currently meeting the needs of over 35,000 Georgians each day. As demand increases for the delivery of clean, clear water and for efficient, clean handling of sewage, Piedmont Water Company will provide the solution. We are a financially stable, socially responsible company offering a comprehensive range of services for water and sewerage systems, including: design and engineering, new construction, upgrades, and system management.
HERE FOR YOU
Piedmont Water strives to be the premier water and sewer service provider for communities, planned developments, and industries. We provide needed services to you: the developer, municipality, homeowner, or system owner.
Our experienced staff will design an efficient, cost-effective system to handle current and future usage requirements, as well as manage and maintain that system for years to come. We are passionate about our work and committed to delivering service that surpasses our customers’ highest standards.
Safety Focused
The safety of our team, our customers, and our communities is never negotiable. We follow rigorous standards, invest in proper training, and make every decision with safety as the first consideration — because the work we do directly affects the health of the people we serve.
Do The Right Thing
We hold ourselves to a high standard — even when no one is watching. That means being honest with our customers, transparent in our operations, and accountable for our actions. Integrity isn't a policy at Piedmont Water. It's how we work.
Service above everything
Water is essential — and so is the commitment we make to deliver it. We show up for our customers every single day, from routine billing questions to middle-of-the-night emergencies, because reliable service isn't a promise we make once. It's one we keep every time.
Innovation
We look for smarter ways to serve our communities — from smart meter technology to improved treatment processes. We embrace new ideas that make our systems more efficient, our service more responsive, and our infrastructure ready for the demands of tomorrow.
Treat everyone with respect
Every customer, every colleague, every community partner deserves to be heard and treated with dignity. We bring patience, professionalism, and genuine care to every interaction — because the people behind each account and every phone call matter to us.
One company, one family
From field technicians to customer service, from engineers to leadership — we are one team working toward one mission. We support each other, celebrate each other's contributions, and believe that a strong internal culture is what makes strong external service possible
WATCH US GROW
EMPLOYMENT
Piedmont Water Company has a strong commitment not only to our customers but also to our family of employees. We employ talented individuals within each division and specialty offered. We provide our employees with a full array of benefits including competitive compensation; medical, disability, and life insurance; 401(k) with a company match; paid holidays, vacation and sick time. Piedmont Water Company is a certified Drug Free Work Place.